Need to get in touch with the finance department at Anglia Ruskin University (ARU)? Here’s a comprehensive guide to their contact information and resources, designed to help you quickly find the right channel for your enquiry.
Key Contact Points:
- Student Finance: This is your go-to point of contact for queries related to tuition fee payments, student loans, bursaries, scholarships, and any general financial support available to students.
- Accounts Payable (Supplier Payments): If you’re a supplier looking for information about invoice payments or have other related queries, the Accounts Payable team can assist you.
- General Finance Enquiries: For anything that doesn’t fall under the specific categories above, a general enquiry option should be available, potentially directing you to the appropriate department.
How to Contact Them:
While specific contact details can change, Anglia Ruskin University typically offers several ways to reach their finance team. Be sure to check the most current information on the ARU website.
- Online Portal/Helpdesk: Many universities utilize online portals or helpdesks for student support. Log in to your ARU student account and look for a finance or student finance section. This is often the fastest and most efficient way to get answers to common questions or to submit a formal enquiry.
- Email: Look for dedicated email addresses for Student Finance and Accounts Payable. These are often found on the ARU website under the respective sections. Clearly state your query in the subject line to ensure it reaches the correct team quickly. For example, “Tuition Fee Payment Query – [Your Student ID]” or “Invoice Payment Enquiry – [Invoice Number]”.
- Phone: A phone number might be available for urgent enquiries. However, be aware that phone lines can be busy, and email or the online portal might be quicker for non-urgent issues. The university website is your best resource for finding current phone numbers.
- In-Person (Campus Specific): Depending on your campus, you might be able to visit a student services or finance office in person. Check the opening hours and location of these offices on the ARU website before visiting. Remember that in-person visits might be reserved for specific types of enquiries or require an appointment.
Before You Contact:
Before reaching out, try to gather all relevant information. This will help the finance team answer your query more effectively.
- Student ID: Have your student ID number ready.
- Course Details: Know the name and level of your course.
- Specific Question: Be clear and concise about what you need to know.
- Relevant Documents: Have any supporting documents, such as invoices, loan agreements, or bursary award letters, readily available.
- Check FAQs: Many universities have extensive FAQs on their website. Check if your question is already answered there before contacting the finance team directly.
Finding Information on the ARU Website:
Navigating the Anglia Ruskin University website is the key to finding the most up-to-date contact information. Here’s a general approach:
- Search Bar: Use the website’s search bar. Try keywords like “Student Finance Contact,” “Tuition Fees,” “Bursaries,” or “Accounts Payable.”
- Student Services Section: Look for a dedicated “Student Services” or “Student Support” section on the website. This is often where you’ll find information about financial support and how to contact the finance team.
- Finance Section: There might be a dedicated “Finance” section on the website, particularly for supplier payments or general financial information.
By using these tips and resources, you should be able to successfully contact the finance department at Anglia Ruskin University and get the information you need.